LQI VS HQI

LQI VS HQI
Low quality information vs High quality information

Why subject yourself to information that will never impact your life.
What happens in the news or with the Kardashians does not and will not ever change your life, at least in a positive way. Why not instead focus on things that actually impact your life.

  • Health
  • Job/Career
  • Business
  • Self Help

These small suggestions alone will propel you towards any goal you may have in life.
Make a conscience effort of knowing how much time is spent on low quality information. I guarantee that you’ll be shocked at the amount, I know I was. Check out this TEDEX video by Richard St.John on The Importance Of Focus

Get The Lifestyle You’ve Always Wanted?

lifestyle
Outsource for success
One of the biggest things I see with clients today is that they try to do it all. How does one manage their career and family.That’s a lot of hats to wear for an already busy life. I find the balance is often tipped when business and personal lives collide. The demands of your work vs the demands of your family are always evolving and can erode any schedule with ease. So how do you find that middle ground? Maybe instead of wearing every hat why not outsource the skills that help improve your lifestyle. Give yourself the gift of free time to restore balance and regain your life again. The biggest thing in improving your lifestyle is to understand your motivations. What comes first for you, family, career, friends. I find every person or family have their own unique set of challenges. If your an elite athlete for example, you may want to improve on a specialty skill or spend more time with your family. By understanding what your motivations are you can carefully plan what’s important. Once you’ve done that, you can now have things that are of less importance outsourced. Having more time and less hassles for the things you enjoy is where you find joie de vi·vre. Wether your a business executive or a pro athlete, your time can be better spent in places that improve on your unique way of life. Business or personal, outsourcing tasks that are of less importance only adds value to a healthier lifestyle.

5 Simple Secrets Of Building Trust With Clients

Want to get closer to your clients? Build Trust.
handshake

In my concierge business I have been fortunate to work with all kinds of interesting clients from celebrities, pro athletes to prominent businessmen and in every case the building blocks was trust. Today you not only need exceptional skills, innate knowledge and speed of service, you need to earn trust for that lasting relationship. If you want success in any business you must earn trust.

Here are 5 simple secrets to help you build trust with clients.

1.) Be Transparent 

Its like dating, you’re not moving in after the first date. The most effective way I have found was to be as transparent as possible, be honest allow yourself to be vulnerable and share openly. It usually takes 5-7 interactions before people feel comfortable with you.

2.) Go the extra mile

The extra mile is what your competition has been doing, Its time to up the milage. There will always be a place in life for someone that says I can do that for you or can I help you with anything else. Always look for ways to help, sometimes its not related to what you do. If you listen carefully your clients will tell you what they like or need, and if you provide it without them asking, they will know you care.

3.) Yes is always the answer

When your clients ask you for something, do you think the word no at any time is the right answer? The only time no is used in my world is when I’m asked to do something illegal or immoral. I always try to up the ante by adding more value to the request or service.

4.) Be Accountable

In this world all you have is your word and if you can’t keep it you don’t have a business. My clients rely on me to deliver, and each time I do it builds trust. I assure every client by my actions and constant updates of my progress. If my clients aren’t satisfied they don’t pay period.

5.) Put yourself in their shoes

 Try make decisions from you clients point of view and if your unsure ask. A carpenter always measures twice and cuts once.

Proving yourself trustworthy isn’t easy, but anything worthwhile never is.

Post your comments or insights as to how you build trust, I would love to hear them.

Starbucks Service With Heart

Every morning I get a Starbucks Long Shot water first Americano from this one location in downtown Toronto. The amazing lady that manages the coffee shop and I had a conversation about the making of an Americano. I was sharing with her how it is never consistent no matter where I go. So I asked her why is it so difficult to make? In my mind Im already in think mode of what it might be. The machines not calibrated or not cleaned regularly as they should be, or Maybe the machine is just running too hot. Well the science behind the answer I got wasn’t expected but it was well received. So here is the breakdown of how to make a perfect Grande Long Shot Water first Americano from a well known and respected expert in the industry. Withheart

People don’t care about how much you know until they know how much you care. John C. Maxwell

If your interested in how to have one made properly, click on the link below Josh Weiner on Quora has the best explanation of the why and how of a great tasting Americano.

TheBestAmericano