The Other Side Of Fear & Failure

I have failed at many things in life and business but I knew instinctively to keep moving forward. It took me a long time to understand that failure is a byproduct of success. The idea of admitting failure meant that people viewed you as weak. It was almostfear2 looked at as the wicked step child you never talk about, yet it’s a constant factor in anyone’s life experience or business. I would personally always attempt to dismiss it, but what I learned when I looked at it objectively was educational. If a part on a car is bad you don’t throw away the car you diagnose the problem and replace the part. My point is success does not always reveal it’s self until it’s ready or willing, sometimes it needs to fail in order to succeed. I know many people myself included that sometimes has to take the long route. (Try and learn from other peoples experiences, you can save yourself a lot of time and pain.) My opinion on failure is embrace it, that’s what lets you know your doing something great. Every time your willing to put yourself out there encourages others to do the same. Trust me they’re watching and they’ll only reveal themselves when you follow through.

Remember!

Everything you ever wanted is on the other side of fear.

P.S. I’d love to hear your story of failure and how you turned it around. Please post in the comments below or send me a tweet @chrisgenge

How To Take Out The Trash!

Weeding Out The Troublemakers

housecrash

I’ve been in the furnished rental business in Toronto for over 15 years and I can count only 2 serious incidences that places got trashed. Once a prominent actor had an in-prompt to dinner party in his penthouse suite, by the look of the suite everyone showed. Cigarette and cigar butts on the floor,  spills on the furniture, carpet, beer and liquor bottle spewed throughout the suite. Oh! did I mention it was a particularly “warm” Friday night and the end of the month. The last night of stay in the suite, flights were booked for the next morning. As I’m sure you have guessed the penthouse fermented until Monday morning when maid service was scheduled for cleaning and my next set of clients were scheduled to move in that afternoon. Stressful was a word that could make the short list, absolutely. Walls had to be patched and painted, professional carpet/house cleaners had to be brought in to remove the stains and what contributed to the stench that permeated every inch of the suite. It was an unpleasant moment to say the least. What I later learned was just a series of misunderstandings. (The broken telephone theory) I’m very thankful to deal with such great people. The people behind the film industry in Toronto are second to none, they are in the business of keeping everyone happy. What would have taken mere mortals days took them hours, because they care. Most of us have an intuition about a person or a situation but it doesn’t always work. It’s really unfortunate that this happened and I by no means am trying to equate my story to theirs but it does arise on occasion. Picture where you live, I could almost bet this has happened in your community. Growing up I had been to a few house parties in high school where parents had gone away only to come back to thousands in repairs. Airbnb if they could predict the future would spend their time undoing all that has happened. Should they thoroughly investigate this situation and others to improve on services? Without question. These subhumans fall through the cracks from time to time, that’s where the real attention belongs. The people behind Airbnb had an idea to change peoples lives in a positive way by building this business. The Alberta family had a similar dream in helping their family by using Airbnb’s idea to improve on their lives. Both ideas served one another, until someone without care destroyed all. When something like this happens, your forced discover new ways to improve, protect what’s important and how make it even better. As I write this I keep thinking of that phrase “Don’t let the terrorists win” A little over the top sure, but same premiss. Imagine the Alberta family and Airbnb fight back together, what if they could create a way to not only solve this issue for other families but make it even better. The best ideas and improvements are created out of failures ask Alexander Graham Bell. So what happens now, does this Alberta family and rightfully so, shutdown and shun Airbnb and it’s industry? Does it force changes and laws by politicians to prevent this from happening again? How will the changes if any affect the millions of others that travel the world and enjoy good deals and a unique stay? Only time will tell. 

My thought’s to the family.

4 suggestions to improve the odds of a good tenant.

1.) Lengthen the stays to a min of 1-2 weeks. It’ll deter the majority of weekend warriors.

2.) Make sure to do a thorough credit check. Spend the money! An ounce of prevention is worth a pound of cure.

3.) Check references Call every reference, a casual conversation can reveal a lot about the people your renting to, their family do they have any kids,type of friends.

4.) Neighborhood Watch Have your neighbors keep an eye on you place for suspicious activity or if you live in a condo, that’s where all those gifts to the concierge pay off.

P.S.

I would love to hear your opinion or ideas, please post in our comment section.

Want To Be A Genius? Take A Walk

As a busy concierge/ entrepreneur in Toronto creating healthier habits as well as accomplishing the business of the day is a difficult endeavor to say the least and is also why I’m in such demand. The people I serve and the professionals I deal with have the exact same challenges, no time, more work  and a fading health regime. This simple, yet genius way to achieve your goals and be that much healthier for it. An additional benefit to walking studies have shown that exercise leads to increased creativity. Check out this link>>> Exercise/Creativity

Below are the 4 things that you’ll be accomplishing at your next meeting.

  • Health
  • Business
  • Creativity
  • Task worthy

Nilofer Merchant’s concept is quite simple: We are sitting 9.3 hours per day on average — and it is slowly killing us. “Sitting has become the smoking of our generation,” she says. So instead of having the typical work meeting, take your meetings outside — and you’ll be surprised by how easily fresh air can drive fresh thinking.

Social Media vs Dinner Parties

social mediaWhen I started my furnished housing business marketing wasn’t like it is today. My marketing plan consisted of a series of newspaper ads and a lot of cold calling. I’m sure you can understand how odd it felt when I was told that way of advertising has died. It was working yesterday why the change now, the answer obviously was progression. My first obstacle was accepting the fact that the “old way” of doing things had ended and to embrace the new. Resistance to change is in our DNA and I believe I have an extra strand or two just for entertainment purposes. Quiet the lizard brain as Seth Godin describes it. I find when your open to new ideas and quiet the lizard brain the answers seem to find you. My first real experience with social media prior to the revolution came via Facebook. I set up a account to share pictures with people we had met on vacation. It wasn’t long after I was overwhelmed by people I had not talked to in years. My computer began to make noise, sounds I hadn’t heard from it before, An annoying Ping, that wouldn’t stop. Ping!, Ping! It was friends and family connecting with me that I haven’t talked to in years. I began to recognize that Facebook allowed me to catch up with people I’ve missed or lost contact with over the years and the distance no longer mattered. Despite the anxiety of the number of people that wanted to connect, (PING! PING!) my experience was pretty positive. Still not entirely understanding the full potential I continued learning. I started researching anything I could find on social media, which lead me to some great people in the industry like Gary Vaynerchuk, Chris Brogan and my first book “Unmarketing” by Scott Stratten. After considering the many options my choice was twitter and blogging. I chose these two as it suited my appetite to interact with people and share passions. While doing my research you begin to have questions and the biggest one was how long is it going to take? The answer was always the same from every social media professional. “it’s going to take time”. You need the time to build a relationship and you can’t have trust until that happens. Invest some time in yourself and in others to get there, be involved in discussions online, ask questions, make suggestions. Today I find myself enjoying the learning curve of the “twitterverse” and how it actually adds to my social and business life. My description of social media is like being at a dinner party, you politely introduce yourself, share, ask, listen, repeat, its that simple. I’m really having great time meeting new and interesting people who are for the most part happy to help. Having tools that can get like minded people together is always a plus in my book. We’ve been doing dinner parties to connect since the beginning of time. Now that we have a tool like social media I find it faster, convenient and of course less messy. 

I would love to hear your first experience with social media. Leave a comment or connect with me on twitter @chrisgenge

Quest for Accommodations

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Looking for long or short term accommodations in Toronto?
Before you begin your quest, you might want to consider a few questions that will be asked by your service provider to save you time and hassles.

 

1.) What type of accommodation are you looking for?

Houses are difficult to find in the downtown core but not impossible, however SuitesLofts and executive Hotels are great choices.

2.) How long will your stay be?

The minimum acceptable stay in any furnished accommodations in Toronto is typically 30 days, but can vary so please check with each service provider.

3.) How many rooms you will need?

Family visiting or staying with you, maybe some friends.

4.) Do you require parking?

Parking can be quite difficult downtown so make sure it’s included with your request.

5.) Where would you like to live in Toronto?

Close to your work place, schools, shopping, within walking distance of transit.

6.) What’s your budget?

Your budget really is what determines where you live in the city and it can be considerably more expensive the closer you get to the core.

The best way to save yourself time and hassle is to start early as possible, research and do your homework. That’s how you secure your perfect stay for you and your family.

3 Super Powers your agent should have

 

82.365 yesterday's hero,   #212 in explore !  jk it droppped :c
ashley rose, / Foter.com / CC BY-NC-ND

There a number challenges that can stress any client from unscrupulous owners to certain building bylaws that won’t allow you to have a pet over 30lbs. Leveraging your agents experience is key in any transaction that involves contracts, your money and last but not least your peace of mind.
To successfully find that perfect place to call home your agent should have 3 important super powers.

1.) Years of experience
Years of experience goes a long way in my book. You are able to draw on their knowledge and experience of contracts, negotiations and last but not least the true value of your lease or purchase. Any of these suggestions can literally save you tens of thousands of dollars and countless hours of headaches.

2.) Knowledge of local market

Be sure to ask questions that are important to you and your family.
•Crime in the area
•Close to shopping
•Good schools
•Parks for my kids.
A knowledgeable agent always has the answers you need readily available.

3.) Right listening skills
Listening skills is what narrows down your preferences to your desired goal. The right house, right neighbourhood for the right price. A super agent listens then delivers the goods.

Only the best super powers shields you from anything damaging, strengthen your trust in the process and give you peace of mind that you deserve.