Weeding Out The Troublemakers
I’ve been in the furnished rental business in Toronto for over 15 years and I can count only 2 serious incidences that places got trashed. Once a prominent actor had an in-prompt to dinner party in his penthouse suite, by the look of the suite everyone showed. Cigarette and cigar butts on the floor, spills on the furniture, carpet, beer and liquor bottle spewed throughout the suite. Oh! did I mention it was a particularly “warm” Friday night and the end of the month. The last night of stay in the suite, flights were booked for the next morning. As I’m sure you have guessed the penthouse fermented until Monday morning when maid service was scheduled for cleaning and my next set of clients were scheduled to move in that afternoon. Stressful was a word that could make the short list, absolutely. Walls had to be patched and painted, professional carpet/house cleaners had to be brought in to remove the stains and what contributed to the stench that permeated every inch of the suite. It was an unpleasant moment to say the least. What I later learned was just a series of misunderstandings. (The broken telephone theory) I’m very thankful to deal with such great people. The people behind the film industry in Toronto are second to none, they are in the business of keeping everyone happy. What would have taken mere mortals days took them hours, because they care. Most of us have an intuition about a person or a situation but it doesn’t always work. It’s really unfortunate that this happened and I by no means am trying to equate my story to theirs but it does arise on occasion. Picture where you live, I could almost bet this has happened in your community. Growing up I had been to a few house parties in high school where parents had gone away only to come back to thousands in repairs. Airbnb if they could predict the future would spend their time undoing all that has happened. Should they thoroughly investigate this situation and others to improve on services? Without question. These subhumans fall through the cracks from time to time, that’s where the real attention belongs. The people behind Airbnb had an idea to change peoples lives in a positive way by building this business. The Alberta family had a similar dream in helping their family by using Airbnb’s idea to improve on their lives. Both ideas served one another, until someone without care destroyed all. When something like this happens, your forced discover new ways to improve, protect what’s important and how make it even better. As I write this I keep thinking of that phrase “Don’t let the terrorists win” A little over the top sure, but same premiss. Imagine the Alberta family and Airbnb fight back together, what if they could create a way to not only solve this issue for other families but make it even better. The best ideas and improvements are created out of failures ask Alexander Graham Bell. So what happens now, does this Alberta family and rightfully so, shutdown and shun Airbnb and it’s industry? Does it force changes and laws by politicians to prevent this from happening again? How will the changes if any affect the millions of others that travel the world and enjoy good deals and a unique stay? Only time will tell.
My thought’s to the family.
4 suggestions to improve the odds of a good tenant.
1.) Lengthen the stays to a min of 1-2 weeks. It’ll deter the majority of weekend warriors.
2.) Make sure to do a thorough credit check. Spend the money! An ounce of prevention is worth a pound of cure.
3.) Check references Call every reference, a casual conversation can reveal a lot about the people your renting to, their family do they have any kids,type of friends.
4.) Neighborhood Watch Have your neighbors keep an eye on you place for suspicious activity or if you live in a condo, that’s where all those gifts to the concierge pay off.
I would love to hear your opinion or ideas, please post in our comment section.